No such thing as safety at Magic Company

Magic Company? More like tragic company. My parents and I decided to go on the X-Rider (?), the ride inside the game room where you can choose to go on a virtual rollercoaster etc. When the ride started everything was fine, after a minute or so the ride started moving us a bit too fast, almost throwing us off the seats even though we were all buckled in. We knew there was a camera on the inside from which the attendant could see us from the outside, so we started very loudly asking her to stop the ride. We even made stop signs at the camera and kept calling her to the point where we were actually shouting for the ride to stop. My mom nearly had a panic attack and my dad was getting hurt from how violently the seats were moving. We know the ride is supposed to move, but for some reason the whole mechanism seemed to have not been working properly this time. When we were exiting the ride the attendant was very rude and was basically telling us to get out. She had her back turned to us and the screen from which she was supposed to be watching to ensure the safety of the riders. I didn't get her name but she was a plus sized black lady with short black hair which had blonde at the front.

I am absolutely disgusted at her lack of concern for the people who enter this ride, thinking that they are safe. I hope this lady is given proper training on safety because God forbid if something ever happens to someone under her "care" while on the ride.