VERY UNHAPPY CLIENT - CAR CARE CLINIC (MENLYN BRANCH)

Car Care Clinic - Menlyn Branch

We were clear on the request for a Major Car Service and paid a whopping R9078.05 for it only to find that the car was not entirely fixed. The ABS light was still going on and making sounds whenever the break pad is stepped on. The Gasket is leaking and was not replaced. I do not know what else is faulty and not fixed at this stage.

This morning I took it back and complained and I was told that the gasket was not cleaned properly yesterday and that is why its leaking. I was also told that the gasket was out of stock and was actually being ordered and was not installed. How was I going to know all of this if I did not go back to complain? What else is not fixed that was suppose to be fixed?

As a service provider you need to keep your end of the agreement and do a thorough job because I am paying for your service at the end of the day.

Please guys rather take your car to its original dealer for a service.