PSA - Avoid Car Care Clinic at all costs

This is a PSA: Never use Car Care Clinic at any cost. Please protect yourself and your vehicle by getting it serviced elsewhere.

This incident happened a while ago, but I feel a duty to warn the public.

My wife took her relatively new Jeep Renegade in for a routine service, and it ended up sitting broken at the Paarl branch for nine months—yes, that long. We had to rent a car during that time, which was never compensated, and in the end, we had to sell the Jeep just to cover the costs. It never even left the garage.

At first, they told us they had installed the wrong spark plugs, which ruined the cylinder heads. Then they fried the ECU by wiring it incorrectly—something Jeep later confirmed. From there, it was just one problem after another, a cascade of sheer incompetence and negligence.

To make matters worse, the owner’s inappropriate and aggressive behavior was intolerable. I tried escalating the issue to their head office, but they blatantly colluded to block any resolution, throwing up brick walls at every turn. They also have connections at the RMI, so do not rely on any false sense of protection.

In the end, the car was unusable and had to be sold off by the garage owner, leaving us with massive debt and lingering trauma from this ordeal.

Be diligent—do not repeat my mistakes.