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Mcebisi M

1 reviews | Active since Feb 2019

10 Feb 2022, 15:06

North Riding branch, poor workmanship

Car care clinic North Riding. I took my car in to replace control arms and steering rack. Other than making a sound when brakes were app****, the car was quite solid. They did the work in a day and when I collected my vehicle it was quite unstable, and later I noticed the airbag light was on so I took it back, the manager at the time told me they had nothing to do with the airbag light since they only worked on the suspension, later I noticed the hooter wasn't working so they booked it in, the problem was with a slip ring that broke during the installation of the steering rack. Kudos to a manager named Dirk for pushing for a fix on the slip ring, but unfortunately my car was still very unstable on the road, I was told if I took it for wheel alignment it would be better but nothing. I also started experiencing a bit of a scratchy feeling when applying the accelerator. In a nutshell my car came back with more problems than it went in with.

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Replies (1)
Car Care Clinic
Car Care Clinic's reply11 Feb 2022, 11:42
Official
Good day 

We at Car Care Clinic Head Office are looking into this matter and get back to you ASAP 

Regards 
James Temple 
Car Care Clinic 
Head Office