CARE CARE CLINIC FOURWAYS TAKES ME TO THE CLEANERS (RIP ME OFF FOR NO WORK DONE ON MY CAR)

I have never ever experienced such a malicious and disgusting service. On Saturday, 16 March 2019 I went to Car Care Clinic Fourways (the center before Leaping Frog on William Nicol) to get a diagnostic check on my Hyundai i10.

I then reiterate that I need a lift to Campbell Road on Cedar, and to my surprise I was asked to sit on the passenger seat to be driven in my own car (they were test-driving the vehicle). I make no fuss and I agree.

Around 10am, I get a call asking me about my budget and I say, "Please just get the diagnostic done and send me the invoice." I ended up not getting it on Saturday. Sunday they are closed so I thought Monday surely it would be in my mailbox. Monday at 15h30 I left the office with a colleague and got dropped off at their service center at 16h24.

As soon as I walk in, receptionist says, "Mam, we have just sent you the invoice and the car is almost ready!" so at this point I am rather shook that the car has been worked on without my knowledge and approval. I review the invoice on my phone and see R9573.00. What I noticed first is that they changed parts I did not even ask them to look at, took my wipers off and claimed to have replaced them (they were mine), stole my car jack and wrote it on the invoice as if I did not own one. Ok after a few calls to a lawyer and mechanics, I do get confirmation that they are taking chances and have taken me to the cleaners aka ripping me off. I then ask them to review this quote, take out all their parts and replace them with my old ones. Quote goes down to R4400. 01 because they serviced my car and used oils that cannot be removed. We both agree that I will come in the morning to pick up my vehicle and pay this amount.

People, I get there, this workshop manager apparently does not want to speak to me, and the boss is missing in action. I then decide okay it is time to involve the SAPS. As soon as he hears I am talking to cops, he comes out and asks me to come and see something.

Wow to my surprise, my car has been damaged - it looks like it was hit with something on the rear bumper. (Well, look at God, the same money they wanted to rob me of, now they must pay someone to fix it.) #KARMA

Long story short, I decide to take my car before they do more damage to it. In writing, they confirm that they did do the damage and will take full responsibility by fixing this.

As if this was now over, car goes to Hyundai Cedar, they confirm the car was not touched, no flushes were done, globes were not changed at all and they stole my cabby clamp – one of the two clips that balance your cabby hole when you open it. I almost fainted. Right after this I head to this Care Care Clinic Fourways centre and the manager refuses to hear me out regarding them lying and saying they have rendered services which they not done. He refused to refund me.

At this point, I will be opening a case for ***** on Monday, once my car has gone for a full diagnostic at Hyundai.

This FOURWAYS CARE CARE CLINIC has taken me for a ride and I want everyone to know this.

Attached is the quotation I received from a parts center in Wynberg to compare to the attached quote from Car Care Clinic Fourways.

Korean Motors Spares in Wynberg VS. Car Care Clinic Fourways Brake pad – R310.43 vs their R949.00 Multi V belt – R147.83 vs their R676.00 Radiator antifreeze – R40.87 vs their R398.00 Pollin Filter – R164.35 vs their R364.00

DO NOT TAKE YOUR CAR THERE - THEY ARE DISHONEST AND DISGUSTING ****** WITH NO CONSCIENCE.