NS
Nozipho S
1 reviews | Active since Apr 2012
10 Feb 2021, 10:44
Car Care Clinic,failed to fix my car,after I bought all the parts they wanted and I paid them in full
I took my car in to CAr Care in December 2020,They were supposed to fix it,and make it run,but instead ,they handed me a car that doesnt work.I informed James(Director)that the car is not starting ,he sent his guys to collect the car.He suddenly turned around and demands me to pay again ,after having paid them to fix the car,and he thretens to charge me Storage for the car.He demanded that I must fetch collect the car,how do I collect a car that is not running, they failed to fix the car now I must take a Fall fo it
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Replies (3)
Car Care Clinic's replyOfficial
10 Feb 2021, 12:39The vehicle was a tow in, as it did not want to start. Upon inspection we found that the cambelt snapped
On further inspection we found damage to the engine. We gave the customer a quote which se declined and brought own parts, and we only charged labour.
On further inspection we found damage to the engine. We gave the customer a quote which se declined and brought own parts, and we only charged labour.
Car Care Clinic's reply10 Feb 2021, 12:39
Official
The vehicle was a tow in, as it did not want to start. Upon inspection we found that the cambelt snapped
On further inspection we found damage to the engine. We gave the customer a quote which se declined and brought own parts, and we only charged labour.
On further inspection we found damage to the engine. We gave the customer a quote which se declined and brought own parts, and we only charged labour.
Car Care Clinic's replyOfficial
10 Feb 2021, 12:43Customer phoned after collection, saying the vehicle does not want to start. When the technician went out to collect the vehicle, vehicle started and was driven back to the workshop. We inspected the vehicle and informed the customer that 3 glowplugs and glowplug relay needs to be replaced
Car Care Clinic's reply10 Feb 2021, 12:43
Official
Customer phoned after collection, saying the vehicle does not want to start. When the technician went out to collect the vehicle, vehicle started and was driven back to the workshop. We inspected the vehicle and informed the customer that 3 glowplugs and glowplug relay needs to be replaced
Car Care Clinic's replyOfficial
10 Feb 2021, 13:02CCC informed the customer to supply the parts.We then offered to fit the parts out of goodwill however the customer declined this offer.CCC can't be held liable as we did quote the customer initially for the glowplugs which she then declined as per our first comment.
Car Care Clinic's reply10 Feb 2021, 13:02
Official
CCC informed the customer to supply the parts.We then offered to fit the parts out of goodwill however the customer declined this offer.CCC can't be held liable as we did quote the customer initially for the glowplugs which she then declined as per our first comment.