Car Care Clinic Melrose did me dirty

The worse possible car service I’ve ever experienced.

I took my car to Melrose Arch branch on the 05/04/2024. Firstly I called on the Thursdays and booked my car for the Friday. When I got there. I was told that they didn’t book for me.

They then accepted my car because I was there already. I asked them if they could pick me up at work when they were done and they said yes. I called them at 15:00pm and they told me that the car wasn’t ready. Only at 16:05pm I was then called to pick up the car. No one came to pick me up. I had to catch an Uber to the branch. When I got there the services book was not signed or stamped. When I went in the car I struggled to move the car. The clutch and brake were heavy to press. When changing gear to 3 my car started slowing down.

I am suspecting foul play. Something is not right with my car.