1 reviews | Active since Apr 2017
Car Care Clinic BAD SERVICE
<p>So I took my car to Car Care Clinic in Centurion for a normal service and this is what I experienced.</p> <p>Booked in my car witch is a polo TSI 1.2 2014 model on the 04/04/2017 about 08:00am.I wont mention any names but the guy that booked in my car phoned me around 10:00 am and told me that my whipper motor is browken and need replacing as well as my brakes.I told him that my car is only there for a service and I most definitely know the whipper motor is working as I used it on the way to them and that he must dubble check.So he phoned me back and said that they made a mistake and its working.Would have cost me allot extra to replace the working whipper motor.</p> <p> </p> <p>Then around 17:15 I went te pic up my serviced car and as I got in the "Inspect now"warning still illuminates.So the car technician tries to reset the warning but does not succeed.He then tells me that I have to put petrol in the car then perhaps it will go away,my petrol low light was on.I told him it does not have anything to do with the petrol light.The guy who booked in my car says he wil get the correct machine and phone me so they can reset the inspection now.I waited a week and phoned him only to hear that he wil contact me when his machine is there.Another week passed and still no news,I phoned him again and he said to come to the shop and I went.When I got there they tried with the machine to reset but still no luc**** Now I am frustrated!!! He then told me that he will phoned VW around the corner from them and see if they can help me but only later so I left.The guy said he will get back to me when he gets hold of VW but till date(26/04/2017) I have not heard anything.I personally know other people who complained about this company.</p> <p> </p> <p>I do not want them to phone me !!</p> <p>I do not want them to try and make me happy!!!</p> <p>I do not want anything to do with this terrable really bad service place!!</p> <p> </p> <p>I only want to warn people and make them aware of this bad bad bad service and to save them money and to dubble check when they tell you parts are browken on your car.</p> <p>If I had only known !!!</p>
our diagnostic machine did not pick up the new vw polo to reset the service light.we explained to customer that we are waiting for our new software but that we can take the car to vw for ljght to be cleared customer declined
our diagnostic machine did not pick up the new vw polo to reset the service light.we explained to customer that we are waiting for our new software but that we can take the car to vw for ljght to be cleared customer declined
