KD
Karen D

1 reviews | Active since Mar 2017

24 Aug 2022, 09:12

CAR CARE CLINIC ARE AMATEURS

My vehicle had to be towed on Monday, 8 August 2022 to Autoworks in Milnerton, where it was inspected the vehicle and then reported that the fuel pipe had been damaged recently by the company who serviced the vehicle recently. This company was Car Care Clinic in Stellenbosch. I would like to mention that Car Care Clinic was not my choice of service provider.

I wish to lodge a claim for the cost of R500's worth of diesel which was spilled out on the N2 as a result of this damaged pipe. Fortuitously I was not driving the vehicle on the N2 when it broke down - imagine that disaster as being a female alone on the N2!!! We had to inconvenience friends to tow our vehicle to their home, the cost of their fuel to come and help us PLUS the cost of R350,00 to Uber home to Stellenbosch as a result of not having a vehicle at our disposal.

This was 2 weeks ago - nobody from M-Sure has had the decency to come back to me.

0
Replies (2)
Car Care Clinic
Car Care Clinic's reply24 Aug 2022, 12:44
Official
Good  afternoon Ma'am

Please can i get some details from you so that i can look into the matter, surname or vehicle and registration number
kind regards
Rodney
KD
Karen D's update02 Sept 2022, 11:42
Reviewer Update
Car Care Clinic did listen - I would like to say that they were most polite and we have resolved this issue amicably. Thank you Car Care Clinic - you have been redeemed in my eyes!