Bad slow, service. No sense of urgency

I took my car to car care clinic on the 08Nov 21 today is the 10Dec and i still dont have my car! I used to call the workshop but i only end up talking to the receptionist and realized it was a waste of time and money. I go there almost every week asking for progress on my car. All he says. Chris is that i should give him a day or two. A day or two ends up being a week and a week and a month! He says he will be closing on the 22Dec and he wants all the cars in the workshop out, but,

I am desperate for my car to get fixed. What happened is that i wanted to use the car so i went to the workshop and requested that i take it, i paid for it, the very same day when i got home, it didn't want to start and that was on the 20Nov, on the 23Nov, i took it bad,, the car is still at the workshop