Bad Service from Car Care Clinic Ormonde

It all started when I took my Chevrolet Orlando to Car Care Clinic Ormonde for a Service and an issue on the car with regards to no power on the vehicle on 23 Jan 2025. The service was done on the vehicle and upon collecting I Identified that my passenger side mirror was damaged , to with Zile that was the reception lady at the time promised that the video footage will be checked by her Managed(Nico) , I drove the Vehicle home and on my was the service light came on even after the service was done. I reported it to Zee and was then requested to bring the car back for the service light to be re-set. Took the car back on 03 Feb 2025 for the car issue relating to no power to be checked and I was advised that a Knock Sensor and timing belt should be replaced , on the 12 Feb 2025 the parts was placed on the vehicle and was test driven. I was then advised that 4 other sensors needs to be replaced, after replacing the sensors the catalytic converter and injector and airflow system needed to be checked , other parts including a Fan relay and Coil pack were replaced of which my insurance covered R5000 and I was liable for R7500 . On 12 March I collected the vehicle and it was leaking oil and the car had to be towed back to Car Care Clinic , scratches on the body and rims was also noted and Nico and Peter was made aware of it. On 13 March I was advised to collect the vehicle and the service light/warning light came on again , with the car making loud sound on idle when it was normally very quiet , also the Mud cover on driver side inner wheel arch flew off while driving , upon further inspection , my battery clamp and Air filter insulator was missing from the car. Had to take the car back to Car Care Clinic on 17 March for all issues to be addressed , I was accused of making false claims of parts being missing and found the parts in the workshop and it was also identified that Tashrique damaged my passenger side mirror. I was advised that that the Mud cover was not available from the suppliers. The back and forth continued with the vehicle performance not being up to spec , the car was collected and had to go back since it was smoking ,then I was advised that the Cylinder head needs to be sent in of which was done and was received back from the engineers , fitted and then the camshaft needed replacement as well ,even after all this the cars performance it not what it should be , the traction control light comes on and service light as well , also still sluggish on driving , taking my vehicle to Car Care Clinic was a total nightmare. All the parts that were replaced on the vehicle were not defective , if it was my car was suppose to drive like a brand new car. I herewith , request assistance in having my vehicle assessed properly and repaired to the correct spec , the R4000 that I paid for replacement of non faulty parts to be reimbursed(I`m more than happy to bring the parts back of which can either be returned to the supplier or be sold) and the parts missing on my vehicle also to be replaced. When I collected my vehicle on 23/06/2025 , after it being with them for more than a month , I was told by Peter that Nico has told him that all the missing parts , I should buy with the money I owed , fill petrol , as the fill fuel light was on upon me test driving the vehicle and in a dirty state , they didn`t even have the decency to valet the car before I collected it , which shows me the level of disrespect they have for their clients. Peter advise me to take the vehicle to Midrand branch which is their head office for inspection should I still be dissatisfied , as they have tried everything in their power to fix my car. With all that was done on my vehicle , it is not performing as it should!

I am a highly unhappy and disgruntled customer(Angry face).