NPS Score
-100
Recommended: Unlikely
Feb '26 - Oct '26
Frequently Asked Questions About car-buddy.co
How is car-buddy.co rated on Hellopeter?
Hellopeter has tracked car-buddy.co across 7 reviews. car-buddy.co hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used car-buddy.co? Write a review to help others decide.
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2020
Car-Buddy.co is a ****!!!
I bought a vehicle report for $1 which showed me absolutely nothing (R16 odd South African Rand) and next thing I know they're deducting $50 (R825) from my account unsolicited and without my permission or any clear warning about it. BE WARNED, CAR-BUDDY.CO IS A ****.
1 reviews | Active since Jun 2020
Car-Buddy.co is a ****!!!
I bought a vehicle report for $1 which showed me absolutely nothing (R16 odd South African Rand) and next thing I know they're deducting $50 (R825) from my account unsolicited and without my permission or any clear warning about it. BE WARNED, CAR-BUDDY.CO IS A ****.
1 reviews | Active since Apr 2026
Car Buddy is a ****mer
It should not even be given 1 star. This service should be shut down. I looked for a VIN number and it asked me for a payment of R16.46 for the report. Since the amount wasn't huge, I trusted and made the payment. They said they would send me credentials to log in and access the report, but I got nothing so far. I emailed and all I got was a standard response saying "Please check your inbox and spam folder for the login credentials. If you still can't find them, a senior agent will reset your access and ensure you receive the vehicle report soon. — Support Team" I rep**** saying I had received nothing and got the very same email from them saying the same thing. So far, I got no report and no support. Please DO NOT USE this service. It's a **** and should be taken down.
1 reviews | Active since Apr 2026
Car Buddy is a ****mer
It should not even be given 1 star. This service should be shut down. I looked for a VIN number and it asked me for a payment of R16.46 for the report. Since the amount wasn't huge, I trusted and made the payment. They said they would send me credentials to log in and access the report, but I got nothing so far. I emailed and all I got was a standard response saying "Please check your inbox and spam folder for the login credentials. If you still can't find them, a senior agent will reset your access and ensure you receive the vehicle report soon. — Support Team" I rep**** saying I had received nothing and got the very same email from them saying the same thing. So far, I got no report and no support. Please DO NOT USE this service. It's a **** and should be taken down.
1 reviews | Active since May 2023
Unauthorised subscription R850.84 Account Deduction
I am writing to formally lodge a complaint regarding the service I received from Vin Check Car Buddy. I visited your website to check my vehicle VIN history, where I was presented with a plan indicating that I needed to pay R13 for a single VIN check. I approved this payment in good faith. However, I was charged twice (R13 x2) for one view, and I never received the promised PDF report. Furthermore, a few days later, an amount of R850.87 was deducted from my account as a subscription fee without my consent or any agreement on my part. This is completely unacceptable, as I did not authorize any recurring subscription. I have since contacted your support team requesting a full refund of the unauthorized charges. Unfortunately, instead of resolving the matter, I am being delayed and offered only a 50% refund. It is unreasonable for me to be charged for an error that was not mine. I kindly request the following: - A full refund of the duplicated R13 charges - A full refund of the unauthorized R850.87 subscription fee - Immediate cancellation of any subscriptions linked to my account Please treat this matter as urgent. If it is not resolved promptly, I will have no choice but to escalate the issue further through the relevant consumer protection authorities. I expect a fair and full resolution without further delay. Sincerely, Petro Mashamaite
1 reviews | Active since May 2023
Unauthorised subscription R850.84 Account Deduction
I am writing to formally lodge a complaint regarding the service I received from Vin Check Car Buddy. I visited your website to check my vehicle VIN history, where I was presented with a plan indicating that I needed to pay R13 for a single VIN check. I approved this payment in good faith. However, I was charged twice (R13 x2) for one view, and I never received the promised PDF report. Furthermore, a few days later, an amount of R850.87 was deducted from my account as a subscription fee without my consent or any agreement on my part. This is completely unacceptable, as I did not authorize any recurring subscription. I have since contacted your support team requesting a full refund of the unauthorized charges. Unfortunately, instead of resolving the matter, I am being delayed and offered only a 50% refund. It is unreasonable for me to be charged for an error that was not mine. I kindly request the following: - A full refund of the duplicated R13 charges - A full refund of the unauthorized R850.87 subscription fee - Immediate cancellation of any subscriptions linked to my account Please treat this matter as urgent. If it is not resolved promptly, I will have no choice but to escalate the issue further through the relevant consumer protection authorities. I expect a fair and full resolution without further delay. Sincerely, Petro Mashamaite
1 reviews | Active since Mar 2018
****!!!
****!!! This doesn't even deserve a star. Please do not use car buddy. The company will deduct money from your account and not provide you with the report. There's no way to contact them except through a useless AI automated email. Quick to deduct but impossible to get your refund back. Absolutely pathetic.
1 reviews | Active since Mar 2018
****!!!
****!!! This doesn't even deserve a star. Please do not use car buddy. The company will deduct money from your account and not provide you with the report. There's no way to contact them except through a useless AI automated email. Quick to deduct but impossible to get your refund back. Absolutely pathetic.
1 reviews | Active since Mar 2026
**** alert!
Billed one amount returned no report just a breakdown onscreen of the VIN number I provided. Total joke. Then billed another unauthorised amount much bigger than the advertised amount. Highly suspicious activity and no support.
1 reviews | Active since Mar 2026
**** alert!
Billed one amount returned no report just a breakdown onscreen of the VIN number I provided. Total joke. Then billed another unauthorised amount much bigger than the advertised amount. Highly suspicious activity and no support.
1 reviews | Active since Jul 2023
****
Do not use https://car-buddy.co/ for vehicle reports. I paid for a report on my own car and never received it. There is no way to contact them except through an automated AI email system that provides no help. This is a *****ulent site designed to harvest card details and take 'report fees' for nothing. If you are in South Africa and need a VIN check, stick to legitimate local services like FirstCheck, TransUnion, or the AA. Do not trust this site—it is a ****."
1 reviews | Active since Jul 2023
****
Do not use https://car-buddy.co/ for vehicle reports. I paid for a report on my own car and never received it. There is no way to contact them except through an automated AI email system that provides no help. This is a *****ulent site designed to harvest card details and take 'report fees' for nothing. If you are in South Africa and need a VIN check, stick to legitimate local services like FirstCheck, TransUnion, or the AA. Do not trust this site—it is a ****."