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Johan S

1 reviews | Active since Mar 2021

10 Sept 2021, 09:22

Zero support service at Capitec

Capitec customer support in absolutely of no value. The only way to get any form of response it to post on Hello Peter. Always some generic "please go away" response. And to such a simple question I have.....can they send me a new card in Madagascar? In a month and a half I cannot get this resolved. And do you think they give a **** that their customer is stuck overseas with a card that doesn't work??? Not their problem. Cant wait to change banks!!

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Sept 2021, 14:44
Official
Good day  Johan 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,