ZERO SERVICE

IF THERE WAS A MINUS HERE I WOULD GIVE THEM A MINUS FOR SERVICE LEVEL. I HAVE NEVER EXPERIENCED A COMPANY WITH SUCH TERRIBLE CUSTOMER SERVICE. I REQUESTED A ACCESS FACILITY INCREASE WHICH WAS APPROVED OVER 3 WEEKS AGO. DUE TO THIER SYSTEMS HAVING ISSUES WITH A DEBI CHECK TO MY BANK THEY ARE STILL TILL TODAY GOING ON 4 WEEKS LATER TRYING TO SORT IT OUT.

THEY DONT RETURN CALLS I CALL THEM 3 TIMES A DAY AND ADVISED THE TEAM LEARDER WILL CALL. STILL WAITING. I HAVE HAD 4 DIFFRENT PEOPLE WORKING ON MY APPLICATION. OUT OF DESPERATION WENT INTO THE BANK TO TRY SORT IT OUT. SAT THERE FROM 10AM ON FRIDAY TO 3PM. STILL NO FURTHER THAN I WAS. I HAVE SENT MAILS TO THE CLIENT COMPLAINTS CENTER NO RESPONSE.

APPAULED AT THE SERVICE .