JS
Johan S
1 reviews | Active since Mar 2021
30 Aug 2021, 14:32
Zero customer support at Capitec
Due to covid, I am stuck in Madagascar. I've been using my card at the ATM's and Shoprite here for about 4 years. About a month ago, it stopped working. I have been asking Client care such a simple question.......has anything changed, and if not, can they send me a replacement card. Despite about 10 mails to client care, and a few to complaints, no response. This is unbelievable!!
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Capitec Bank's replyOfficial
30 Aug 2021, 15:03Good day Johan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Aug 2021, 15:03
Official
Good day Johan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank