OM
Olwethu M
1 reviews | Active since Aug 2015
09 Feb 2016, 13:54
zero customer service at capitec!
Been at capitec Alexandra mall for one hour twelve minutes.<br> <br> There are less than two customers seated yet I'm still waiting to be attended to. The is not a single consultant attending to the que for the particular transaction I'm here to do.<br> <br> <br> Absolutely disgusted and will be changing my bank.
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Capitec Bank's replyOfficial
10 Feb 2016, 08:20Hello olliemnyaka,
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply10 Feb 2016, 08:20
Official
Hello olliemnyaka,
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank