Zero Client service

I never thought I’ll see the day where I have to write or say something negative about Capitec bank. I truly trusted, promoted and believed in the brand. Case# 53127 was logged on the 31 of March and until this day I have not been fully assisted. I keep on sending emails and tried to call several times. My emails get ignored and if I’m lucky sometimes I get a dismissive one line response. The bank prides itself as being passionate about delivering “World class client services” and what I received is nothing close to that.