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Vangile N
1 reviews | Active since Dec 2020
08 Aug 2022, 11:47
Zara online double payment
There was a a double debit from my account to Zara online. It happened twice and no money payed back to my account. I don't understand why?? Plz capitec help!
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Capitec Bank's replyOfficial
08 Aug 2022, 11:48Good day Vangile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply08 Aug 2022, 11:48
Official
Good day Vangile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
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Vangile N's updateReviewer Update
08 Aug 2022, 16:06Made a purchase on 8 July. It was debited again on the 16 July. Then there was never a reversal. Made another purchase on the 26 July. It was debited again on the 8 August. All these purchases were at Zara online
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Vangile N's update08 Aug 2022, 16:06
Reviewer Update
Made a purchase on 8 July. It was debited again on the 16 July. Then there was never a reversal. Made another purchase on the 26 July. It was debited again on the 8 August. All these purchases were at Zara online