LT
Libhongo T
1 reviews | Active since Jul 2022
07 Dec 2022, 06:38
Zara Duplicate payment by Capitec Bank
I am Libhongo Thambo I made an online purchase from ZARA and money was deducted from my account with a pre authorisation status on the 28th of November 2022 on the 07th December 2022 a duplicate amount was deducted from my account by ZARA and I don’t understand why I should be charged twice for the same items that I had already been charged for. I read other reviews and saw that this is what Capitec does, please fix this Capitec.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
07 Dec 2022, 08:15Good day Libhongo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Dec 2022, 08:15
Official
Good day Libhongo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank