LT
Libhongo T

1 reviews | Active since Jul 2022

22 Jul 2022, 07:37

Zara Duplicate payment by CAPITEC BANK

I am Libhongo Thambo I made an online purchase from ZARA and money was deducted from my account with a pre authorisation status on the 05th of July 2022 on the 13th July 2022 a duplicate amount was deducted from my account by ZARA and I don’t understand why I should be charged twice for the same items that I had already been charged for. I read other reviews and saw that this is what Capitec does, please fix this Capitec.

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Jul 2022, 08:11
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank