your service is horrible during this lockdown please release my funds

I have been sent money from capitec acc into my account on 31 March 2020 and again on April. I got notifications for all the deposits but when I make withdrawal there is insufficient funds..I went to two branches in Tembisa plaza and Tembisa Mall they tell me that the transactions after April do not reflect how possible can that be..I want my money please urgently call me on...***..I joined long queues for almost two weeks now without help....Please release my funds with immediate effect...I desperately need to use it's been 2 weeks now. Or please WhatsApp me on *** .