AM
Anthony M

1 reviews | Active since Jun 2015

25 May 2023, 11:52

Your service is appalling and you are quickly losing your place as one of the best ranked banks in SA.

Incident# *** Capitec Bank Credit Application On the 20/05/2023, I was requested to send additional documentation after applying for a loan. The documents were sent on the 20/05/2023. TODAY IS THE 25/05/2023 AND I HAVEN'T HAS A SINGLE RESPONSE from Capitec since submitting my documents. Your service is appalling and you are quickly losing your place as one of the best ranked banks in SA. Useless!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply25 May 2023, 12:56
Official
Good day Anthony 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank