DS
Di-Nhlax Shikwambs

1 reviews | Active since Dec 2019

07 Jun 2022, 21:43

Your money is not safe with Capitec when ***** is involved.

I was hijacked on the 27 May 2022 where i was kept hostage, tied up and thrown in the my own car bot where i was take to a location that i dont know and the hijackers opened my phone with my fingerprint and tortured me to give the pin numbers of my bank cards where they withdrew all the money in the bank account.

When I reported this case to capitec at one of their branches they ddnt even open ***** cause or anything. They just blocked my old card and phone number and gave me a new card. This bank is very ***********. Not even an investigation was done of the ***** and i was told there is nothing they can do.

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Jun 2022, 21:45
Official
Good day Di-nhlax 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank