Your Mobile App keeps chowing my money.

<p> Bought airtime yesterday on my mobile app, till today i havent received my airtime but the account is debited. Had the same issue at the super market, card declined but i was debited. online payments dont go through. card chip only last maximum of 2 years. Hao Capitec? Please sort out this issue and improve. also you tend to go offline and end up inconviencing me. this is unexceptable. Come on Capitec come on!!!!!!!!!!!!!!!!</p>