ML
Mpogola L

1 reviews | Active since Aug 2019

03 Oct 2019, 12:04

Your loans department doesn't communicate

Your direct lending department is swaak. Sent in all the information needed to your agent, at 8 this morning, its now 12pm, no email back, no communication about my query, nothing.

Is this called looking after your client? This is really swaak. One day I will leave, and leave for good.

Very Disappointed Loyal customer

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 Oct 2019, 13:54
Official
Good day Mpogola L

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank