1 reviews | Active since Dec 2015
Your bank is a cactus, because everybody on it is a *****.
<p>I have never complained about Capitec in my life, but today was about as much fun as a sandpaper *****. It took me close to four weeks and four visits to the bank to get my ****** bank account un-frozen. I know right? You're probably thinking, "Whose ***** did I have to fondle to get that right?" The thing is. It was a total useless lack of mediocre communication from your side and unfriendly service. By unfriendly. I mean Rude, no patients and just a general behavior of "I'M NOT IN THE MOOD TO HELP THIS PERSON NOW. LET'S JUST TELL HIM TO **** OFF". I get that the whole Fica thing is important, but is it necessary for you to freeze my account? And as far as I know ,under the Financial Intelligence Centre Act, there stands nothing of freezing an account?? I can ,if I want, make things far more difficult for this Bank. You see, it started with the papers I needed to bring to get things.. "defrosted".. I called in and they explained. And so I thought this would be easy. Then I got to know that my Landlord Needed to sign every page of our contract and he was in SWITZERLAND for four weeks! And the client complaint centre is so useless! I couldn't get to my money. No one could pay me.. I had to live like a freaking animal for a few weeks, but I waited and got the right papers from my landlord. But Still! Every time I went to the bank. I found out that I needed something else.. "Oh no you have to fill in this paper. Bring me that paper. Bring me the tears of a thousand unicorns!" Holy ****! couldn't you have told me that when i made that ****** call 52 years age?? Maybe these Fica people should start to look into these bankers themselves as money launderers. Anyway.. After a brief adjustment period, and a couple of drinks. I've decided to stay with Capitec. Because if I listen to all my other friends and how they complain about their banks, you sorry *******s will be the least of my worries. I'm also not looking forward to some generic "Oh we are sorry about your inconvenience Mr. Client we don't really care about and all we want is your money. So tell me your sorry if you really mean it. Hope you have a Marvelous day.</p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
