jC
jabulani C
1 reviews | Active since May 2017
23 Jan 2026, 14:33
you need to step up poor service
Worst banking experience ever yall need to step up, requested a service fee to be reversed from 10:52 till 02:13 i was refused to speak to a team leader spoke to three different agents that laxked human skills they sounded like robots not will to assist
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Capitec Bank's replyOfficial
23 Jan 2026, 14:35Good day jabulani C,thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply23 Jan 2026, 14:35
Official
Good day jabulani C,thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.