mB
monwabisi B
1 reviews | Active since Jul 2011
03 Jul 2023, 14:53
You must wait 45 days for Capitec to Close your Credit Card after settling the account!!!!!!
It's an absolutely ridiculous and unfair business practice to pay off a credit card and then be forced to wait 45 more days for the account to be closed.. I've never heard anything like that in my life - I paid all the outstanding fees and there are no funds outstanding from my side, why must I wait? Why is Capitec refusing to close off the credit card? Is this a tactic used to entice the client to use the credit card again?
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Replies (1)Capitec Bank's replyOfficial
03 Jul 2023, 22:00Good day monwabisi
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Jul 2023, 22:00
Official
Good day monwabisi
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
