JB
J B
1 reviews | Active since Jan 2023
16 Mar 2023, 18:44
YOU DON'T QUALIFY FOR A CREDIT CARD!
I have a savings account with Capitec to which my salary is deposited. I app**** for a credit line facility (credit card)of an amount R15000 today at the Capitec Sancadia branch. Was shocked to be told that I, despite having a good credit score and a good nett salary double the required amount, don't qualify for a credit card, yet I qualify for a personal loan. When I asked why, the lady helping me was not sure and speculated that it could be because of the fact that I am a contract worker and that my contract ends 30th April 2027! How strange! Now I have to change banks to one that is willing to offer a better service! Goodbye Capitec!
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Replies (1)Capitec Bank's replyOfficial
17 Mar 2023, 11:00 Good day JB
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply17 Mar 2023, 11:00
Official
Good day JB
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
