NN
Nontando N
1 reviews | Active since Feb 2017
14 Mar 2021, 13:35
You ******
I am so angry to see my account on a minus R56 I wanted to dispute a debit order that was more than 40days but the app couldn't and refered me to the branch I went to the branch they did it but to my suprise I am charged R80 for a debit order that I did not even receive the money off. Reverse this unknown charger and train your people to give people full explanation. This was only explained to me after I have done it when I was enquiring on the WhatsApp number
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Replies (2)
Capitec Bank's replyOfficial
15 Mar 2021, 09:32Good day Nontando
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply15 Mar 2021, 09:32
Official
Good day Nontando
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
NN
Nontando N's updateReviewer Update
19 Mar 2021, 00:43Why do you lie on email and say you have contacted me but I do not even have a missedcall from you guys I even sent a reply on the email and stated that I can be called any time fix your **** my account can not be on minus R56 whereas I did not even receive the money I disputed.
NN
Nontando N's update19 Mar 2021, 00:43
Reviewer Update
Why do you lie on email and say you have contacted me but I do not even have a missedcall from you guys I even sent a reply on the email and stated that I can be called any time fix your **** my account can not be on minus R56 whereas I did not even receive the money I disputed.