You can't assist me but yet it's your notes .

I withdraw money at an ATM bank , used some cashed and I was still left with some money.which I wanted to deposit bank to my account. Some notes had marks on them and the notes were rejected. I asked the Capitec gentleman who was by the ATM that the say notes that I got from an Capitec bank is rejecting the notes. He said I must go inside the bank , I did. They was a lady who assisted me called Kgamogelo at Capitec bank in boksburg.i told her about the notes and she told me she can't help me and they don't even keep money on the bank. I received the notes from Capitec ,now I can't deposit it. What must happen when I received the notes from the same bank and get attitude from they staff.