NS
Navin S

1 reviews | Active since Aug 2017

11 Sept 2020, 08:28

You cannot contact Capitec

Their 24 hour helpline and any other advertised contact details do not work. I have been debited twice for the same purchase and cannot contact Capitec bank. In this day and age this is unacceptable.

0
Replies (2)
Capitec Bank
Capitec Bank's reply11 Sept 2020, 11:24
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply14 Sept 2020, 13:03
Official
Good day

Feedback was provided.

The complaint is closed.

Kind regards
Capitec Bank