You can do better Gerrie Fourie

After jumping through all of the hoops there was a final document they required: a bank statement showing transactions from the 4th January 2024 up to the current date. It clearly showed no new loan or credit agreements have been made. As a statement was not yet available from my banking app, I had to make an effort to print all the transactions which I promptly sent. Things were going well and the process was almost concluded. After consulting with my wife though, we decided not to proceed with the credit limit increase. Yet Capitec’s consultants simply refuse to accept NO for an answer. Just had the 3rd call now in the space of 24hrs. Each person promising to duly note this on their system. Utterly unprofessional, *********** and unacceptable. Capitec remains a budget market offering with budget-type employees.