JM
Jill M

1 reviews | Active since Mar 2019

06 Oct 2022, 11:32

You are simply the best, better than all the rest.

Amazing service. The staff are professional, the service is speedy and your app is fantastic. I can do my budgeting, track my spending, pay my bills and save all from the app. I even recently got a sim card for data which never expires. I'm not sure how you do it but you never let me down. I unfortunately have a business account at Standard Bank and I've been trying for 2 months to get historical bank statements from them. So last week I went into the branch at Standard Bank Cresta to see if someone could help me. Because its a business account the branch doesn't handle this, but I was desperate. I was asked to wait to see a consultant. The lady told me the waiting time was approx 45 mins, I asked if I had to wait at the bank and she said no, they will call my name but I can come back and Id still keep my place in the queue. So I went to capitec, got a number, saw a consultant, got my new sim card. Then went for a burger. I then remembered I forgot to ask something at Capitec. I went back, got another number, saw a consultant, resolved my second query. I then went back to Standard bank. The lady said my name hadnt yet been called and I could take a seat. I waited another 30 mins, saw that the consultants were still sitting with the same people in front of them, only one person had moved. I spoke to the lady again and asked her how many people were still in front of me in the queue. She said 5 people. Then I had to leave as I had another appointment. Capitec is there anyway you can get my historical statements from standard bank please lol. You are simply the best

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