you are inefficient

I opened an account at Capitec Bank a while bank and it was generally a lovely experience. This was until I had to verify my email and contact details. I have visited them three times now. I had to delete my app on my phone and now I cannot transact anywhere (email or app) because i have to return to a branch and activate my email address again.

Not nice....I need my money. Who has time to go into branches these day? Capitec you are wasting my time and you deserve a zero rating. Sort out your processes and do not let your clients suffer for your inefficiencies. GRRRRR!!!!!!!