MN
Martha N

1 reviews | Active since Dec 2015

14 Jun 2023, 23:29

You always look for a reason not to pay your claims

I hate capitec with my life I regret leaving my insure for you.. today you refusing to pay my claim my first claim.. I borrowed money to bury my son now you refusing to pay you telling me about waiting period, I added my son on the 27 of December 2022 he was only 28 days he died on the 9th of June 2023 you refusing to pay πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ’” I must grieve my son and stress about the money I need to pay back mashonisa… the fact that I’ve been with capitec the longest Time doesn’t matter… you don’t have hearts… I’m suffering because I chose capitec

From a grieving mother πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ’”πŸ™‡πŸ»β™€οΈ

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Jun 2023, 08:31
Official
Good day  Martha Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank