Yet another complaint... Double debit

On Thursday morning 26th October my account was debited with 674.54 by Capitec for my loan... Today... Exactly two days later I get debited again for the same amount of 674.54.

Now I honestly have no cooking clue *** this people are doing and I stand by my words that this bank is quick to take your money but not very quick to refund.

I've been having to deal with THE WORST service ever from a bank with these people. Can they honestly get nothing right? Every month its something else and another fight that I have to fight with these people.

I want my refund on Monday! I dont want to hear no ****py excuses about oh we apologise but we cant promise it will be refunded so soon.

Refund is all I want - if you going to call me to make excuses I will hang up the phone.

GET IT RIGHT FOR ONCE IN YOUR LIVES!!