ME
Marica E
1 reviews | Active since Oct 2024
13 Oct 2024, 17:16
Yes
There a transaction that went off on my bank I did not authorise the transaction they told me they going to stop my card I went in paid 80 rand for a new card they put money back iny account and then took money again for the same transaction I lost more money my personal money and this money was taken out of my savings account without them letting me know now when I transfer money to my savings account the money go and lay at balances and not available account so I can't use my account at all
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Replies (1)Capitec Bank's replyOfficial
14 Oct 2024, 11:31Good day Marica
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Oct 2024, 11:31
Official
Good day Marica
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
