ME
Marica E

1 reviews | Active since Oct 2024

13 Oct 2024, 17:16

Yes

There a transaction that went off on my bank I did not authorise the transaction they told me they going to stop my card I went in paid 80 rand for a new card they put money back iny account and then took money again for the same transaction I lost more money my personal money and this money was taken out of my savings account without them letting me know now when I transfer money to my savings account the money go and lay at balances and not available account so I can't use my account at all

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 Oct 2024, 11:31
Official
Good day Marica Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank