FC
Felecia C

1 reviews | Active since May 2023

24 May 2023, 21:04

Yes

I had a bad experience i tried to withdraw money from a fnb atm with my capitec card,loadshedding disrupted the transaction so money was taken off my account but i received no money! As minimum wage income earner this is our only income asa result we have no food or electricity this week! I have reported the matter and was told there is a 30 day waiting period i find this unacceptable i would really like some help as phoning brings no joy!

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 May 2023, 23:05
Official
 Good day Felecia

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank