XENOPHOBIC service

I was given inhuman, disdain and very embarasing treatment at the Capitec branch on OR Thambo street in Middelburg today at around 1pm. I am General practitioner by profession and I walked into the branch this afternoon hoping to open an account for my practice. The lady that I first met who gave me the tally number of 160 actually needs a job else where and not your bank. She took my bank account statment from the Nedbank which I presented as the proof of residence plus my SA ID and after going through it said I can't have my account opened with Capitec bank. I asked my she said one initial is not in my bank statenent. She took all the documents to one chap at the till. Both of them concluded that I can't have an account with Capitec because my full name is JAA Ogungbire but the proof of residence which hapoened to be my Nedbank bank statement has only JA ogungbire. I demanded to see the bank manager. , so the lady went in to speak to the bank manager and later she came out to say I can go ahead to open the account and she gave me a talky number of 160. I was ushered into the till to see a service provider who in addition ruined my day by adding insults on my injuries. The consultant started querrying that my place of birth is Nigeria why can I be using SA ID with 089 last three digits? I explained that I got naturalized about 7years go and I even showed her my copy of SA international traveling passport. She decided to call the home office, which seemed to have closed by the time the call was made. I demanded to see the manager once more. A man named Moses came up to me as identified by his name as the branch manager. He was very rude with attitude and the only thing he was stressing was my place of birth was nigeria and my SA ID is supposed to be 189 and not 089. He called a lady over the phone and I wasn't sure what they discussed. I asked the manager that I wish to speak to the lady he just spoken to before he going up. I gave the lady on the other side if the phone my piece of mind. And that I was give a sordid and ****py treatment right from the moment I walked into the bank plus the bank is XENOPHOBIC to me. The branch manager told me to leave my documents and he would call me on Wednesday next week, the offer which I declined. I will rather go elsewhere where I will be treated with dignity and respect. Kindly tell all your branches most especially the Middelburg bran that gave me this terrible treatment that when people are born elswhere and they come to South Africa they get naturalized and become SA citizen. My ID clearly stated I am a South Africa citizen and place of birth Nigeria. Cheers John Mobile number : ********** 170