hS
herman S

1 reviews | Active since Jan 2018

28 Oct 2019, 14:20

Xenophobic bank cancelled cross border transfers

Capitec deletes beneficiaries without authorization and cancelled cross border transfer facilities without any notice or communication. i have been transferring to Namibia monthly and now i am unable to do so leaving the people i support stranded and starving, east rand mall branch was unable to assist or provide any clear answer. Considering the current socio economic circumstances of the country i now believe this is Xenophobia, I cannot begin to understand how one of south Africa's biggest banks can no longer facilitate business with our neighboring countries ... my mind is blown

0
Replies (2)
Capitec Bank
Capitec Bank's reply28 Oct 2019, 16:35
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
hS
herman S's update13 Nov 2019, 14:06
Reviewer Update
lies, no resolve and no solution was provided