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Nonyukela N
1 reviews | Active since May 2015
23 Dec 2019, 19:53
Wrongly transferred money
Good day I just transferred money to a wrong number 078 instead of 079. I call the person whon I transferred the money to reverse it but she said no. I went to capitec brank and they said I have to go to civil court because the money was already withdrawn. Nothing much they did help me. Any better option to do. Because it's also capitec Client. I was hoping they can debit my bank by deducting the money from that client. Not happy at all. Chris Hani Branch
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
24 Dec 2019, 08:49I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply24 Dec 2019, 08:49
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
27 Dec 2019, 14:04Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint ManagementCapitec Bank
Capitec Bank's reply27 Dec 2019, 14:04
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint ManagementCapitec Bank
