1 reviews | Active since Apr 2017

22 May 2017, 20:09

Wrongly debited

<p>Last month I was wrongly debited by Mtn for someone else's account. I went to Capitec Sunnypark branch to reverse the debit order and was asked if I wanted to cancel it permanently, which I agreed to. To my surprise, the same thing happened again today. How is it possible that two people have the same bank account no? Or is this a case of *****?? </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply23 May 2017, 08:40
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,