NM
Nkosingimele M

1 reviews | Active since Jan 2024

18 Jan 2024, 10:17

Wrongfully blocked

It’s been 17 days since my account was locked due to online stokvel I played I tried to contact Capitec many times and they failed to help me they said they are not going to be able to help me unlock my account because they suspect I was involved in *****. I have ran out of patience I have lost hope and I do not recommend Capitec to people anymore. I no longer have a bank account 💔my family members cannot even send me money because of Capitec . Capitec is bad !!

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Jan 2024, 10:19
Official
Good day Nkosingimele thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank