WRONG & USELESS ACCOUNT OPENED

Good Day <br> On the 02 June 2015 I went to Wonderpark Branch requesting to have my current savings account closed and a new one opened as I am going to debt review. I was then told that the account cannot be closed as there are transactions that have not cleared and once they have been cleared I will be given a call to come close the account and open a new one. <br> On the 03rd June I then went to Sunnypark to check if the transactions have cleared and have the account closed and a new one opened, but this time I was advised that I do not need to close the account and a flexible savings account was opened. To my surprise am unable to swipe nor transact on the app with the flexible savings account which for me is useless.<br> <br> This is frustrating as I need to give my employer the new baking details for payment of salary to be made by Friday.