AN
Akhona N

1 reviews | Active since Nov 2015

28 Sept 2019, 09:45

Wrong transfer

I transferred the wrong amount of money to Herbalife Account but Capitec refuse to do a reversal.

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Sept 2019, 11:56
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply30 Sept 2019, 12:54
Official
Hi  Akhona

As per our telephonic conversation, we are glad to hear that the matter has been resolved.

Kind regards
Capitec Bank