MN
Masale N

1 reviews | Active since Oct 2015

01 Oct 2015, 20:27

wrong info

On Monday I called capitec bank wanting to know if I qualify for a consolidation loan and I was told I qualify for a loan of 52,000 which I gladly accepted. Tuesday I went to the branch in park station Johannesburg to submit my payslip but to my surprise I was told I don't qualify. I don't understand what happened between Monday and Tuesday. All I want is for the bank I bank with to help me consolidate my debts so I can focus on one debt. They tell me that I need to decrease my debts how am I to do That? That is the reason I need to consolidate

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Oct 2015, 08:26
Official
Hello papaRele,

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,