TI
Thuso I

1 reviews | Active since May 2017

24 Feb 2023, 14:21

Wrong debit order date

Upon any loan application there's an agreement for debit orders and dates to avoid illtreatment of both parties.If a client does not pay their account on time they tend to have their profiles nullified by sevice providers like this bank.Why will you debit me today?Should i not have funds in my account because it is temporarily mine any fund in it belongs to Capitec?This is ********* practice by this bank

0
Replies (3)
Capitec Bank
Capitec Bank's reply24 Feb 2023, 14:34
Official
Good day Thuso

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank
TI
Thuso I's update24 Feb 2023, 15:04
Reviewer Update
This is bad and its bit a matter of urgency to you but to a client****cercise our agreement once more
Capitec Bank
Capitec Bank's reply24 Feb 2023, 15:08
Official
Good day Thuso

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank