AK
Ayanda K

1 reviews | Active since Jun 2016

23 Jun 2016, 14:55

Wrong Debit Order date

<p>Capitec continously debiting my account on the wrong date, I complain about this matter almost every month. It is extremely unprofessional and a display of very bad banking practise. As a result, I strongly dislike the bank and would never recomment the bank to anyone. What their doing is very wrong as it continously decrease my credit score each time they attempt to debit the amount when I dont have enough funds in my account. This act is not in line with the loan agreement and is essentially a breach of contract as far as I am concerned. I strongly recommend that this be resolved effectively immediately.</p> <p>if 0 star was there, I was going to select that as I strongly believe they derseve a very negative score and I will never do business with them ever again after settling my loan.</p> <p> </p> <p>Thanks</p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Jun 2016, 06:34
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply24 Jun 2016, 06:35
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank