KT
Khumbudzo T

1 reviews | Active since Aug 2020

25 May 2023, 10:52

Wrong card issued

I went to change the card and the consultant change the wrong card for me and still charged me for their mistake even today I don't have the correct card when I called their phone is always busy doesn't even ring

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 May 2023, 10:54
Official
Good day Khumbudzo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank 

Best regards,